Terms & Conditions

Availability of Products 
We try to keep www.gdinails.com as up to date as possible but cannot guarantee that particular product will always be available. If the product you have ordered is not available, we will notify you as soon as possible after receiving your paid order. If this happens, you may opt to cancel your order and we will issue you a full refund, or you can exchange for a different product.

Faulty / Incorrect Goods 
If you receive a faulty or incorrect product, please message us quoting your order number and the product received which is faulty or incorrect.

Delivery and Charges
We only ship within the UK, and all UK orders are with free shipping. 
Orders is dispatched within 1 working day from the time the order is updated to paid.

Orders are dispatched via Royal Mail 1st class standard.
If your order is 5 or 6 bottles, it will be sent in two parcels, due to Royal Mail's policy, which only allow max 4 bottles per parcel. Orders with quantity of 7+ bottles, will be dispatched via Hermes.

Both carriers will take within 2-5 working days (not include weekends and Public Holidays) to arrive at its destination from the time of dispatch. 

Please only message us only after the 5th working day if you still not received your order.

Returns & Refunds / Exchanges 

For all returns, refunds and exchanges, you must notify us within 14 days from the time your order was dispatched.

If you request a refund or an exchange, please message us quoting your order number. Products must be returned back to us. Once we have received the product back, we will issue you a refund or send your requested exchange product.

Customers are responsible for all return postage costs.

Privacy Policy

This Privacy Policy governs the manner in which GDI Nails collects, uses, maintains and discloses information collected from users (each, a "User") of the www.gdinails.com website ("Site"). This privacy policy applies to the Site and all products and services offered by GDI Nails.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

How we use collected information
GDI Nails collects and uses Users personal information for the following purposes:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience:
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Changes to this privacy policy
GDI Nails has the discretion to update this privacy policy at any time. When we do, send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.